Refund Policy

Refund Policy for Create a Caricature of Me
Feb 13, 2026

Overview

This Refund Policy explains when refunds are available for purchases on Create a Caricature of Me.

One-Time Credit Packs

  • Full refund is available within 7 days of purchase only when no credits from that order have been used.
  • If any credits from that order are used, the order is non-refundable, except where required by applicable law.

Subscriptions

  • For first-time subscription purchases, a refund may be requested within 7 days of the initial charge, except where required by applicable law.
  • If you are not satisfied within 7 days, contact support. Refund requests are reviewed based on usage.
  • If no subscription credits have been used in that billing cycle, the first subscription charge is eligible for a full refund.
  • If some credits are used and total usage is below 30% of that billing cycle's allocation, we may offer credit compensation first and may offer a partial payment refund at our discretion.
  • If usage has reached or exceeded 30% of that billing cycle's allocation, the charge is non-refundable except where required by applicable law.
  • Refund eligibility is determined by credits consumed, not by number of images generated.
  • Renewal subscription charges are generally non-refundable once processed, except where required by applicable law.
  • Subscriptions renew automatically at the selected billing interval unless canceled before the next renewal date.
  • Cancellation prevents future renewals and does not retroactively refund the current billing period.

Technical Failures and Billing Errors

  • If a generation task fails due to a platform-side issue, we will return the corresponding credits after verification.
  • Duplicate or incorrect charges are eligible for refund after verification.
  • We do not charge users an additional refund handling fee. However, original payment processing fees may not be returned by the payment provider.

How to Request a Refund

Please contact us at:

Include your order number and a brief explanation so we can process your request faster.