CaricAI

Credit Pack and Subscription Refund Policy | CaricAI

Review CaricAI's refund eligibility for credit packs and subscriptions, how failed generations and billing errors are handled, and how to contact support.
Feb 13, 2026

Overview

This Refund Policy explains when refunds are available for purchases on Create a Caricature of Me.

One-Time Credit Packs

  • Full refund is available within 7 days of purchase only when no credits from that order have been used.
  • If any credits from that order are used, the order is non-refundable, except where required by applicable law.

Subscriptions

  • For first-time subscription purchases, a refund may be requested within 7 days of the initial charge, except where required by applicable law.
  • If you are not satisfied within 7 days, contact support. Refund requests are reviewed based on usage.
  • If no subscription credits have been used in that billing cycle, the first subscription charge is eligible for a full refund.
  • If some credits are used and total usage is below 30% of that billing cycle's allocation, we may offer credit compensation first and may offer a partial payment refund at our discretion.
  • If usage has reached or exceeded 30% of that billing cycle's allocation, the charge is non-refundable except where required by applicable law.
  • Refund eligibility is determined by credits consumed, not by number of images generated.
  • Renewal subscription charges are generally non-refundable once processed, except where required by applicable law.
  • Subscriptions renew automatically at the selected billing interval unless canceled before the next renewal date.
  • Cancellation prevents future renewals and does not retroactively refund the current billing period.

Technical Failures and Billing Errors

  • If a generation task fails due to a platform-side issue, we will return the corresponding credits after verification.
  • Duplicate or incorrect charges are eligible for refund after verification.
  • We do not charge users an additional refund handling fee. However, original payment processing fees may not be returned by the payment provider.

How to Request a Refund

Please contact us at:

Include your order number and a brief explanation so we can process your request faster.